IT Support Services

 

IT Support Services

Transforming Businesses

We recognize how difficult it is to keep up with business technology – and yet your digital data and IT infrastructure are critical for running your business. At ISBS IT Services, we understand the challenges companies face and provide a range of budget-friendly managed IT services and tech support to help you save time, protect essential data, and use your time more effectively.

We work with each of our customers individually to recognize needs and provide personalized strategy, implementation and IT support that improve their business’ technology performance and ensure business continuity. Looking to outsource your IT management and tech support? Want to enhance the infrastructure you already have? Our managed IT service experts will work with you to put together a package that meets your needs – and you’ll only receive and pay for the services you want. You’re working with our highly-skilled IT experts, engineers and tech support staff have knowledge and experience in a broad range of industries and for a wide range of needs. 

IT for your Business

  • Network design, configuration & installation

  • Data backup & disaster recovery solutions

  • Security assessments and configuration

  • System training, support, and consultation

  • Professional tech support and repair services

  • Hardware sourcing and installation

  • Smart phone and tablet integration with your business network

Cloud Services

  • Mailboxes up to 25GB with Webmail service
  • Attachments up to 50MB (no more bounced emails due to too large an attachment)
  • Full use of all Outlook features: email, calendar, contacts and tasks
  • Free Two-way syncing with your smartphones and tablets
  • Free SPAM filtering included
  • Email archiving (compliant with federal regulations for industries requiring archiving)
  • Email encryption (both 128 and 256 bit AES encryption options available)

Track Inventory

ISBS provides powerful inventory management software features to help your business manage multiple warehouses, track shipments, automatically reorder products, generate barcodes, and much more.

ISBS HELPS YOU:

  • Dramatically speed up the receiving process.
  • Track products on their way to customers.
  • Create auto reorder points for every item in your warehouse.
  • Our system integrate seamlessly with QuickBooks, Xero, Magento, and other solutions.

Help Desk

ISBS provides routine maintenance and IT support services for all sizes of businesses You will have a dedicated Customer Success coordinator who will work closely with you to meet all your service and help desk needs. 

BENEFITS OF OUR IT SUPPORT SERVICES

  • 24/7/365 monitoring and live-answer service desk
  • Our NOC consists of tier 1, 2 & 3 level IT helpdesk support
  • Proactive monitoring & remediation of server & network issues
  • Proactive health checks and patching
  • No hold time helpdesk support
  • Onsite visits tailored to your needs
  • Dedicated inside Account Manager